Privacy Policy

Neurodiversity Global Limited ("NDG", "we", "us", "our") is the controller of your personal data. We are a company registered in England and Wales (company number 16013635), with our registered office at 3 Holly Lane, Great Horkesley, Colchester, Essex, CO6 4AW. We are registered with the Information Commissioner's Office (ICO), registration number ZC093855.

For anything about your data or this policy, contact us at hello@neurodiversityglobal.com.

This policy covers our open (public) workshops booked through this website. Bespoke work we deliver to organisations under a separate contract is covered by the data terms in that agreement.

Depending on how you use the site, we may collect:

• Booking details. When you book a workshop, our booking platform (Luma) collects the booking name and email, the names and emails of any attendees you add, and your company name.
• Payment details. Payments are taken by Luma through its payment provider, Stripe. We receive confirmation that a payment was made along with basic billing details, but we do not see or store your full card number.
• Quote requests. If you ask for a quote for a larger booking, we collect what you submit: name, email, company, number of seats, the workshop and date you are interested in, and any message.
• Adjustment requests. If you tell us about an adjustment you need to take part, we collect what you choose to share. See section 4.
• Messages. If you email us, we keep that correspondence.
• Website information. The essential cookies needed to make the booking widget work, and limited technical information. See section 10.

Some of what may come up around our workshops, for example telling us you are neurodivergent or describing an adjustment you need, is treated as special category data under data protection law, and we handle it with extra care.

We follow a simple principle: we collect as little of this as possible, and only to do the thing you have asked us to do, such as making an adjustment. Where we rely on this kind of information, we do so with your explicit consent, which you can withdraw at any time. In keeping with how we work, we do not record, log, or keep any record of which individual participants are or may be neurodivergent.

You never have to share anything about your health or neurodivergence to book or attend.

• To deliver a workshop you have booked and provide your joining link. Lawful basis: performance of our contract with you.
• To respond to quote requests and enquiries. Lawful basis: our legitimate interest in responding to people who contact us.
• To take and confirm payment, and to keep accounting and tax records. Lawful basis: performance of our contract, and our legal obligations.
• To make an adjustment you have asked for. Lawful basis: your explicit consent.
• To keep the site secure and working. Lawful basis: our legitimate interest in running a safe, functioning service.
• To send you marketing, only where you have asked us to or otherwise agreed. Lawful basis: your consent, which you can withdraw at any time.

We do not sell your personal data. We share it only with the service providers that help us run the workshops and the website, and only so they can carry out that work for us. These include:

• Luma, our booking and payments platform.
• Stripe, which processes payments through Luma.
• Supabase, which securely stores quote request submissions for us.
• Our video conferencing provider (Zoom or Google Meet), used to deliver online sessions.
• Our email provider, used to communicate with you.

We may also share information where the law requires it.

Some of our providers are based outside the UK, including in the United States. Where your information is transferred outside the UK, we rely on the appropriate safeguards approved for use under UK data protection law to keep it protected.

We keep personal data only as long as we need it:

• Booking and payment records: kept for as long as we need them to deliver the workshop, and then for 6 years to meet tax and accounting requirements.
• Quote requests and enquiries: kept for as long as we need to respond and for a reasonable period afterwards, then deleted.
• Adjustment information: kept only for as long as we need it to provide the adjustment, then deleted.

Under UK data protection law you have the right to:

• ask for a copy of the personal data we hold about you,
• ask us to correct information that is wrong,
• ask us to delete your information,
• ask us to restrict or object to how we use it,
• ask us to transfer it to another provider, and
• withdraw consent at any time, where we relied on consent.

To use any of these, email hello@neurodiversityglobal.com. We will respond within the time the law allows, normally one month.

Our booking widget sets the cookies it needs to work. We ask for your consent before setting any cookies that are not essential. If we use website analytics, we choose privacy friendly tools and keep data collection to a minimum. You can manage cookies through the consent options on the site and through your browser settings.

We take reasonable steps to protect your personal data, and we use reputable providers who do the same. No online service can be completely secure, but we work to reduce the risk.

Our workshops are for working adults and are not aimed at children. We do not knowingly collect data about children through this site.

We may update this policy from time to time. The version published here is the one that applies.

For anything about your data, contact us at hello@neurodiversityglobal.com.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113. We would appreciate the chance to put things right first.

Neurodiversity Global Limited, company number 16013635. ICO registration ZC093855.